 Six Sigma  Six Sigma – Basics and Business metrics  Plan of a project/portfolio  The DMAIC Method (all Phases in detail)  Design for Six Sigma (DFSS)  The DMADV model (all Phases in detail)  Lean Work – Principles, Concepts and Practices  Eight types of waste  TRIZ  Lean Practices – Examples and Case Studies  Lean Six Sigma  Integration of Lean and Six Sigma  Lean Six Sigma tools  Deployment principles and Success stories